I would anticipate the market to be flooded with 3G cameras in the coming months.
Wildgame innovations trail camera registration crack#
How do you know whether a camera is susceptible to the impending 3G shutdown? You won’t unless you crack a camera open and examine the chipset which voids the warranty. We expect to post new Link Evo & Link Micros for sale in early November. As of September 1 st, 2019 any unit we sell is guaranteed to function post 3G shut down. Regardless, all Spypoint owners should be diligent regarding warranty registration.Īt Trailcampro we have elected not to carry any units affected by the impending 3G shutdown. Details & exact level of discount have not been made public as of this writing.
They have also said they will provide a discount towards the purchase of a new camera to customers whose units are affected after the 2-year warranty expires. Spypoint has officially announced they will replace any units affected by 3G sunset if the issue arises during the 2-year warranty period. What we know for sure is a small percentage of customers will begin to lose service as soon as June of next year and the number will grow until the official sunset date of both carriers. T Mobile has not officially announced its sunset date. However, they have also stated they will begin phasing out some 3G towers as early as June of 2020 based on demand & usage.
AT&T announced the sunset of their 3G networks by no later than January of 2022. So when will 3G networks shut down? That’s a complicated question. When 3G networks are terminated, so will the ability of this modem to function. The UC20-G uses HSPA+ technology and operates at speeds approaching 4G, but can only operate on 3G networks. Specifically, nationwide versions of the Link Evo & Link Micro (GSM networks AT&T & T Mobile) utilize a Quectel UC20-G cellular modem. And, if we’re comfortable selling their cellular cameras, we think you should also be comfortable buying them provided you are aware and fully understand the implications of Issue #2.Īt about the same time we learned of Spypoint’s customer service issues, we also discovered some of their current cellular units will no longer work when 3G networks are shut down. Having thoroughly evaluated the above, we feel confident resuming sales of Spypoint cellular cameras. In addition to greatly expanding support staff and making substantial investments in the support infrastructure, Spypoint has presented a detailed action plan to expedite the support process for customers. We provide free, live technical support to our customers M-F, 9-5 EST and handle all warranty issues for all products we sell. In the meantime I’d like to point out - Trailcampro customers never need to communicate directly with the manufacturer. They have a plan in place to double and eventually quadruple their support infrastructure, but it will take weeks to properly train staff. Spypoint acknowledges they had no way of anticipating the demand and their customer support department simply wasn’t equipped to handle the volume.
In the last few years, Spypoint engineers have advanced trail camera technology exponentially and the demand for Spypoint products followed. Since first learning of this, we have had several conference calls with Spypoint’s upper management. In reality, the sheer number of inquiries greatly exceeded the capacity of the current Spypoint support structure. Numerous customers contacted us with stories of extreme hold times with calls never answered, emails never returned and unresponsive chat assistants. Spypoint was apparently not responding to customer service inquiries. In August, Trailcampro became aware of two (2) developing issues regarding Spypoint cellular models which caused us to suspend sales until both matters had been researched thoroughly and resolved. This is why recent events regarding Spypoint concerned us. Simply put, if we anticipate an excessive warranty rate or a high degree of customer frustration we’ll exclude products from our website. Regular visitors to our website will quickly note there are several brands of trail cameras we do not review publically or sell online. Important Notice: Spypoint Cellular Trail Cameras
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